Privacy Policy

Effective Date: 24 Aug 2026

Welcome to Pranavi Pinnacle. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and website.

1. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Date of Birth
• Address
• KYC Documents (where applicable)
• Transaction History
• Digital Gold & Digital Silver Investment Details
• Device Information
• IP Address
• App Usage Analytics

2. How We Use Your Information

• Create and manage your account.
• Process savings and investment transactions.
• Verify customer identity.
• Improve app performance and user experience.
• Send transaction alerts and notifications.
• Provide customer support.
• Prevent fraud and unauthorized access.
• Comply with applicable laws and regulations.

3. Online Savings

Pranavi Pinnacle provides online savings services designed to help users save regularly and monitor their financial growth through the application.

4. Digital Gold & Digital Silver

Users can invest in Digital Gold and Digital Silver through authorized service providers. Investment records are securely maintained for future reference.

5. Payment Information

Payments are processed through secure payment gateway partners. We do not store your debit card, credit card, UPI PIN, or banking passwords.

6. Data Sharing

Your information may be shared only with:

• Payment Gateway Providers
• KYC Verification Partners
• Technology Service Providers
• Government Authorities when legally required

We never sell your personal information to third parties.

7. Data Security

We use industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

Your information is retained only for as long as necessary to provide our services and comply with applicable legal obligations.

9. User Rights

• Access your personal information.
• Request corrections.
• Update your profile.
• Request account closure (subject to legal requirements).

10. Children's Privacy

Our services are intended for users aged 18 years or older. We do not knowingly collect information from children.

11. Permissions Used

• Internet Access
• Camera (KYC / Profile Upload)
• Storage / Photos
• Notifications

12. Changes to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

13. Contact Us

Pranavi Pinnacle
Email: support@pranavipinnacle.com

Website: https://pranavipinnacle.com

Address:
Pranavi Pinnacle
Chennai, Tamil Nadu, India.